Official Support
Create a ticket to get in contact with our support team to help you with anything complex or simple.
Simple Requests Only
Get quick help on simple/minor issues or quick questions from public chat with community and staff.
View multiple articles that answers your questions and provide tutorials, YouTube tutorials are also available!
We are committed to providing the best possible custom support experience as well as the fastest. Our aim is not only to satisfy our customers but to indeed wow them, have a question regarding servers or need assistance with a plugin? We can help! We recommend utilizing our discord support server, we will be able to assist you one-on-one and even give you voice support if requested. If you however prefer not to use discord, we do indeed have a helpdesk for onsite tickets.
