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We are committed to providing the best possible custom support experience as well as the fastest. Our aim is not only to satisfy our customers but to indeed wow them, have a question regarding servers or need assistance with a plugin? We can help! We recommend utilizing our discord support server, we will be able to assist you one-on-one and even give you voice support if requested. If you however prefer not to use discord, we do indeed have a helpdesk for onsite tickets.